Performance Improvement

In many developing countries, the health intrastructure is too underdeveloped or damaged—by disease, poverty, war, and other challenges—to adequately address the population’s health problems. In such settings, meaningful change may only be possible from the ground up. Women and families will not get the health care they need unless service providers working on the frontlines have tools and methods that will enable them to make decisions, solve problems, and innovate at the local level.

One approach to improving quality, called the Performance and Quality Improvement (PQI) approach, aims to help communities assess their needs and develop solutions. The approach asks questions such as:

  • What is the situation?
  • What are the gaps at each step in the continuum of care?
  • What are the key issues?
  • How can we fill the gaps?

Source: Jhpiego Web site: Performance and Quality Improvement

Performance and Quality Improvement Model